Information collection and use
We take our responsibilities regarding the protection of your personal information very seriously. This policy explains how we use personal information that we may obtain from you. By using our website www.masworld.com, henceforth referred to as “Masworld” which also comprises of the mobile site, smartphone app platforms such as iOS, Android, Windows (all together referred to as “site”), you consent to this use.
When you use services provided on Masworld’s website and/or mobile application, you will be asked to provide certain information such as your name, contact details, and/or your debit/credit card details. All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
Information we obtain
For direct marketing purposes, as set out in detail below.
Note: However, you are solely responsible for maintaining the secrecy of your Masworld log in passwords, and your site membership account information. Please be very careful, responsible, and alert with this information, especially whenever you’re online.
How do we use your personal information?
Information you provide or that is obtained by us will be used by us to enable us to review, develop and improve the services which we offer and provide you and other customers (via mail, email, telephone or otherwise) with information about new products and services and special offers we think you will find valuable. We may also inform you about new products and services and special offers of selected third parties, if, at the time of registration, you have opted for receiving the Masworld newsletter or updates.
Who do we share your information with?
If you choose not to provide certain personal information we request, you will still be able to visit our site but you may be unable to access certain options or services.
Personal information data transfer
Data we collect from Mobile Apps-
When you install and use Masworld mobile app, we collect the following information
How we use the information for Mobile apps-
Each mobile app also sends us the device's unique device identifier (or "UDI"), a sequence of numbers or characters that are unique to your mobile device. We use this only on the first opening of the mobile app so that we can confirm to our advertising networks the number of downloads resulting from clicks on their respective banner ads and other marketing tools.
We collect IP Address to help us block cyber-attacks from certain locations which may cause irreplaceable damages to our Website, Apps & Systems.
When you use a mobile app, you can choose to allow access to your current location – provided by your mobile device using GPS or similar technologies – in order to identify nearby hotels or airports. If you choose to allow access, this location data may be collected anonymously as part of search requests logged by our servers. You can switch off the mobile app’s access to your location at any time through your phone settings menu. This might, however, restrict the usage of any location-dependent services or options available on our mobile app.
We read SMS with your permission in order to complete the OTP authentication process with ease.
We use the automatically collected information to understand user specific issues, fix the device and location-specific bugs and communicate updates like flight delay, schedule change and other important information for your convenience. Sometimes we may send this information to our trusted partner service providers which helps us to provide a better understanding of the service and user experience which is specific to certain users or devices. We collect information about mobile app functionality that you access and use. This allows us to identify those areas of the mobile app that are of interest to our customers so that we can refine and continuously improve the mobile app. You always have the ability to control what information a mobile app sends to us. You can exercise this control either by changing the settings of the mobile app under its setting menu or changing the settings of your mobile device. Alternatively, you can remove the mobile app from your mobile device entirely and access our services through our website.
There is a technology called "cookies" which may be used by us to provide you with customized information from Masworld website or mobile application. A cookie is an element of data that a website or mobile application can send to your browser, which may then store it on your system. Cookies allow us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our website. Cookies also allow us to make Masworld websites or mobile applications more user-friendly by, for example, allowing us to take you to the language site of last use so that we can give you a better experience when you return to our website. Most web browsers automatically accept cookies. You do not have to accept cookies, and you should read the information that came with your browser software to see how you can set it up to notify you when you receive a cookie, so you can decide whether to accept it.
The website policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.